What does it really take to turn science into hope?
In this episode, we sit down with Jeff Pohlig, Co‑Owner and CEO of Charter Research, for a deeply human conversation at the intersection of clinical science, leadership, and purpose.
Jeff shares his journey from Rollins College alum to leading a multi‑site clinical research organization operating across Orlando, The Villages, and Chicago. With therapeutic focus areas ranging from Alzheimer’s and Parkinson’s to mental health, liver disease, and weight loss, Jeff explains how Charter Research balances scientific rigor with genuine care for patients and families.
The conversation goes far beyond clinical trials. Jeff opens up about his personal connection to Alzheimer’s, how that experience shaped his leadership philosophy, and why patient experience is just as important as data integrity. He also unpacks the realities of scaling a research organization, debunks common myths about clinical trials, and explains how trust is built with sponsors, participants, and communities alike.
You’ll also hear:
- Lessons Jeff learned from competitive water skiing—and how they translate to executive leadership
- How Charter Research navigated COVID, including a bold decision to cut pay temporarily to save jobs—and later repay the sacrifice
- The four core traits Jeff hires for when building high‑performance teams
- Where AI is actually making a difference in clinical research (and where it’s still hype)
- Why culture truly does eat strategy for breakfast
- Practical leadership advice Jeff wishes he had acted on sooner
This episode is a masterclass in resilient leadership, ethical growth, and building organizations that serve both mission and people—especially when the stakes are deeply personal.
Whether you're a CEO, operator, healthcare leader, or someone whose family has been impacted by disease, this conversation will leave you inspired to lead with more clarity, courage, and compassion.
To learn more about Charter Research or explore current studies, visit charterresearch.com.
Connect with the Dynamic Business Leaders Podcast Hosts:
- LinkedIn: Roy Richardson
- LinkedIn: Sean Murphy
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