AI Readiness Ep 29: Mindset over Models - Driving Incremental Productivity with Generative AI
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AI Readiness Ep 29: Mindset over Models - Driving Incremental Productivity with Generative AI
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In this episode of the Databricks Diaries, Andy sits down with Mike Leverington, Director of Data Analytics at Skyscanner, to discuss the practical realities of AI readiness in a rapidly evolving tech landscape. Mike shares why successful AI integration begins with a cultural mindset rather than just technical infrastructure, urging leaders to "lean in" and embrace experimentation even amidst market volatility and uncertainty.
The conversation explores the threefold impact of Generative AI: driving internal productivity, revolutionising the customer experience, and disrupting entire industries. Mike provides actionable advice for data leaders on securing board buy-in, leveraging "small lab" innovation teams, and why the current hype cycle presents a unique opportunity to finally master self-serve analytics. From role-modelling AI use in daily admin tasks to "unlearning" how to Google, this episode is a masterclass in driving the last mile of the data value chain